Privacy Policy

Bh998's Privacy Policy — Your information is safe with us

This page explains, in plain English, how bh998 collects your personal information, where it is stored, and how it is kept secure. We believe transparency is the best form of protection.

Last Updated: January 2026 SSL Secured Language: English

Why Does bh998 Value Your Privacy?

It is completely natural to wonder where your personal information goes when you play games online. At bh998, this is our top priority. Our Privacy Policy tells you exactly what data we collect, why we collect it, and how securely it is stored.

Many players in Bangladesh are hesitant to share personal information on online platforms. bh998's privacy policy, however, is built to full international standards. We never sell your data, never share it with third parties without cause, and never run marketing without your consent.

Who This Policy Applies To

This Privacy Policy applies to all users of the bh998 website, mobile app, and any related services. By browsing the site, this policy applies to you.

How Your Information Is Kept Safe
SSL Encryption

Every page on bh998 is secured with 256-bit SSL encryption. Your login credentials, payment data, and personal details are transmitted through fully encrypted channels — no one can intercept them in transit.

KYC Verification Security

A copy of your national ID or passport is used solely for the verification process. It is stored on secure servers, and access is restricted once verification is complete.

Secure Data Servers

Bh998 data is stored on internationally certified cloud servers protected by firewalls, intrusion detection systems, and regular audits. Unauthorized access is virtually impossible.

Not Sold to Third Parties

Bh998 never sells your personal information to advertisers or third parties. Your data is used only for limited purposes — improving our services and meeting regulatory requirements.

Cookie Controls

Bh998 uses cookies to improve your experience — but you can disable them at any time through your browser settings. Only essential cookies are required; all others are optional.

Right to Deletion

You may request the deletion of all your personal data at any time. This will result in your account being closed, and all data beyond what is required by regulatory obligations will be permanently removed.

Privacy Policy — Full Details

1. What Information Do We Collect?

When you register and use our services at bh998, we collect the types of information listed below. Each piece of data is collected for a specific reason — we never ask for anything we do not need.

Type of Data Why It Is Collected
Name, date of birth Identity Verification & Age Confirmation
Mobile Number OTP Verification & Account Security
Address KYC Verification & Regulatory Requirements
Payment Information Deposit & Withdrawal Processing
Device & IP Information Fraud Prevention & Security
Gaming History Service Improvement & Responsible Gaming
  • We never collect personal information that is not necessary.
  • Sensitive data (such as passwords) is stored in encrypted form — even we cannot view it.
  • We do not knowingly collect data from minors — if suspected, the account is verified.

2. How Is Your Information Used?

Bh998 uses the information you provide only for specific, defined purposes. No data is ever used for unrelated reasons. The main uses are outlined below.

  • Account Management: For registration, login, password reset, and account verification.
  • Payment Processing: To process your deposit and withdrawal transactions.
  • Customer Support: To resolve your complaints or queries promptly.
  • Security & Fraud Prevention: To detect unusual login activity or suspicious transactions.
  • Responsible Gaming: To monitor your gaming behaviour and issue alerts where necessary.
  • Regulatory Compliance: To share information with relevant authorities in order to meet legal obligations.
What We Don't Do

We do not share your information with advertising networks, sell it to third parties, or send you promotional emails without your consent.

3. Who May Your Information Be Shared With?

Bh998 does not sell your personal information to any third party. However, limited data may be shared with trusted partners solely for the purpose of operating our services.

  • Payment Processors: Only transaction data is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
  • Game Providers: Only the minimum data necessary for gameplay with Live Casino or Sports Betting providers.
  • Regulatory Authority: At the request of government or regulatory bodies to fulfil legal obligations.
  • IT & Security Services: Contracted technology partners who help ensure the security of the platform.

Every third party we share data with is bound by our privacy agreement and may not use your information for any other purpose.

4. Cookies & Tracking Technologies

Bh998 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences.

  • Necessary Cookies: To maintain your login session and ensure security — cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most — optional.
  • Functional Cookies: To remember your language and display preferences — optional.
  • Analytics Cookies: To collect statistics for site improvement — optional.
Manage Cookies

You can disable or delete cookies at any time via your browser's Settings → Privacy → Cookies section. Please note that disabling essential cookies may affect the functionality of certain site features.

5. How Long Is Your Information Retained?

Bh998 retains your information only for as long as necessary. All data is kept while your account remains active. Once an account is closed, the following rules apply.

  • Transaction records may be retained for up to 5 years as required by law.
  • KYC documents are stored in accordance with regulatory guidelines.
  • Gaming history is retained for a maximum of 3 years, after which it is deleted.
  • Marketing preferences and cookie data are not retained for more than 1 year.

6. Your Data Rights

You have full control over your personal information at bh998. You may exercise any of the following rights at any time.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Correct Your Data

You can request that inaccurate or outdated information be updated.

Right to Delete Your Data

You may request that all your personal data be deleted.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You may request a copy of the data we hold about you.

Right to Object to Processing

You can object to your data being used for marketing or analytics.

Want to Exercise Your Rights?

Contact our support team to exercise any of your rights. We typically respond within 72 hours. Email us at: [email protected]

7. Minor Protection & Additional Security Measures

Bh998 strictly enforces an 18+ policy. Minors are not permitted to open an account. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.

  • Parental control software can be used to prevent minors from accessing this site.
  • If a minor's account is identified, it will be closed immediately and any deposited funds will be returned.
  • We do not knowingly collect or store any data from minors.

8. Privacy Policy Updates

Bh998 may update this Privacy Policy as needed. Users will be notified of any significant changes. You can always check the "Last Updated" date at the top of the page to see when the latest revision was made.

Stay Updated

Please check this page regularly. Continued use of the service will be taken as acceptance of the updated policy.

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